Privacy Policy

The Center for Wellbeing (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, learning platform, courses, and related services.

This Privacy Policy explains what information we may collect, how we use and protect that information, and the choices available to you regarding your personal data.

By accessing or using our platform, you acknowledge the practices described in this Privacy Policy.

We may collect information that you provide directly to us when you create an account, enroll in a course, complete your profile, contact us, participate in learning activities, or otherwise interact with the platform.

This may include your name, email address, telephone number, profile information, account credentials, course enrollments, learning progress, assessment results, certificates, communication preferences, and information you provide when contacting our support team.

Where payments are required, payment-related information may be processed through our authorized payment service providers. We do not intend to store complete payment card details directly on the learning platform.

We may also automatically collect certain technical information, such as device type, browser type, IP address, operating system, access times, pages visited, and information about how you interact with the platform.

We may use your information to provide and operate the learning platform, create and manage your account, process course enrollments, maintain your learning progress, administer assessments, issue certificates, process payments, and provide customer or technical support.

We may also use information to communicate important service updates, improve our courses and platform, maintain security, prevent misuse, troubleshoot technical issues, and comply with applicable legal or regulatory requirements.

Where permitted, we may send you information about courses, programs, events, or services that may be relevant to you. You may opt out of promotional communications where an opt-out mechanism is provided.

When you participate in a course, the platform may record information relating to your learning activity. This can include courses enrolled in, lessons accessed, video or content progress, assessment attempts and results, course completion status, and certificates earned.

This information is used to provide learning functionality, maintain your progress, support instructors and administrators where appropriate, and improve the effectiveness of our educational services.

Where paid courses or services are offered, payments may be processed through third-party payment service providers.

Payment providers may collect and process information required to complete a transaction in accordance with their own privacy policies and security requirements.

The Center for Wellbeing may retain transaction-related information such as payment status, transaction reference, amount, currency, and associated course or order for accounting, support, reconciliation, and record-keeping purposes.

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating the platform and delivering our services, such as hosting providers, payment processors, email or communication providers, analytics services, and technical support providers.

Information may also be disclosed where required by applicable law, regulation, legal process, or a lawful request from an authorized government or regulatory authority.

We may also disclose information where reasonably necessary to protect the security, rights, property, or integrity of the Center for Wellbeing, our users, or our services.

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet-based service or electronic storage method can be guaranteed to be completely secure. Users are responsible for keeping their account credentials confidential and should notify us if they believe their account has been accessed without authorization.

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and educational records, comply with legal and regulatory obligations, resolve disputes, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Our website and learning platform may use cookies and similar technologies to maintain sessions, remember preferences, improve platform functionality, understand usage, and enhance the user experience.

Some cookies may be necessary for the platform to function correctly, including authentication and security-related cookies.

Additional information about our use of cookies may be provided in a separate Cookie Policy where applicable.

Depending on applicable law and the circumstances of your request, you may have rights relating to your personal information, including requesting access to or correction of certain personal information held about you.

You may also be able to update certain account and profile information directly through the platform.

Requests relating to personal information can be submitted using the contact information provided below. We may need to verify your identity before processing certain requests.

Our services should be used in accordance with any applicable age requirements and any specific eligibility requirements communicated for a particular course or program.

Where personal information relating to children or minors is processed, we will seek to handle such information in accordance with applicable requirements, including requirements relating to parental or guardian authorization where necessary.

The platform may contain links to third-party websites or integrate with external services.

Those third parties operate independently and may have their own privacy policies and terms. The Center for Wellbeing is not responsible for the privacy practices or content of third-party websites or services.

We encourage users to review the applicable privacy information before providing personal information to a third-party service.

Some technology or service providers supporting the platform may process or store information in locations outside the country in which you reside.

Where applicable, we take reasonable steps to ensure that personal information transferred or processed through such providers is handled with appropriate safeguards and in accordance with applicable requirements.

We may update this Privacy Policy periodically to reflect changes to our services, technology, operational practices, or applicable requirements.

When material changes are made, the updated version will be published on this page with a revised effective date where appropriate.

We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

The Center for Wellbeing
Qatar
Website: wellbeing.qa